Nanjing University MBA, with ITIL, PMP and Lean Six Sigma GB certificate. 14 years IT experience. Followed by services to China Telecom, Microsoft, Trend Micro and EMC. Rich and customer communications, and provide technical support and problem-solving experience, especially good at data analysis. Microsoft products are broad and deep understanding of the expert-level, proficient in all Windows platform and Office suite. Very familiar with the operation of the virtual data centerhttp://support.bicestercomputers.co.uk. And Trend Micro management, together constituted the core of the global technology sector Global Core Team (Level 3), provides for Level 2 in Europe and http://www.gl1800riders.com/forumsAsia as well as TAM technical support engineers, independent development of the Core Team of staff performance appraisal scheme (used by a unique sub- quantitative evaluation method to obtain higher acclaim). 2008 joined EMC, Some Ideas To Personalize Your Wedding recruitment and has set the most high-end EMC storage products - Symmetrix technical support and RCM (Choose A Wedding Florist Remote Change Management) department. Two departments have 30 senior engineers (including 6 and Team Lead) and a Supervisor. October 2010 became responsible for the technical support center operations. In the two months to achieve an innovative Direct Support model for large enterprise customers in China and South Korea 24X7 phone support telephone support for customers.
Professional skills and expertise
Nanjing University MBA, with ITIL, PMP and Lean Six Sigma GB certificate. More than 13 years IT experience. Followed by services to China Telecom, Microsoft, Trend Micro and EMC. Rich and customer communications, and provide technical support and problem-solving experience, especially good at data analysis. Microsoft products are broad and deep understanding of the expert-level, proficient in all Windows platform and Office suite. Very familiar with the operation of the virtual data center. In Trend Micro's work, and management, together constituted the http://www.nokia-master.com/vb core of the global technology sector Global Core Team (Level 3), provides for Level 2 in Europe and Asia as well as TAM technical support engineers, independent development of the Core Team of staff performance appraisal program (the quantitative assessment using a unique method toPerfect Wedding Dresses obtain higher scores acclaim) http://www.fajjr.net/vb . In 2008 joined EMC, has set up three departments to recruit and: EMC's most high-end storage products - Symmetrix technical support, RCM (Remote Change Management), and Connectivity. Save on Your Wedding-Part Three departments have 36 senior engineers (of which 4 and Team Lead) and 3 Supervisor. October 2010 became responsible for the technical support center operations. http://www.neuroticplanet.com/forum